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CustomerXP
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FROM FEEDBACK TO ACTION

Understand More.
Know What Matters.

Analyse sentiment, uncover emerging issues, benchmark competitors and spot important trends, giving your teams the clarity to act on customer feedback with confidence.

Book a demo Try the live dashboard↓
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INTERACTIVE DEMO · TRY IT YOURSELF

See What’s Behind
the Numbers

A working CustomerXP dashboard where every button, chart and menu responds. Pick a date range, switch sources, filter by sentiment and hover over any chart to read the real comments behind each trend.

What Sets CustomerXP Apart

The Voice of the Customer
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CAPABILITIES

Everything,
in one place.

From the first review to the final board report, CustomerXP gives you everything you need to listen, understand and act. Bring every customer voice into one place, uncover what's driving sentiment, respond to customers faster and share clear results across your organisation, whatever your industry.

Coming soon

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Learn More
SECURITY & COMPLIANCE

Secure by design.

Customer feedback can be personal. We treat it that way, with the controls and standards your security, legal and procurement teams expect.

Read our terms and conditions

GDPR compliant

Personal data is processed lawfully and transparently, under a clear data processing agreement.

Encrypted and audited

Data is encrypted in transit and at rest, with every change recorded in a full audit trail.

Role-based access

Control who sees what, down to brand, region and site, with permissions managed centrally.

Your data stays yours

Internal feedback stays private to your organisation. It is never shared with others or sold.

FAQ

Questions, answered.

Can't find what you're looking for? We're happy to help.

Talk to our team
CREATED & POWERED BY Hertzian EST. 2015

Award-winning AI company with 10+ years’ experience, building insight platforms and custom AI solutions for organisations worldwide.

10+ years in AIAward-winningBuilt in Cornwall
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Want To Explore More?

See It With Your Own Data

This demo only scratches the surface. Book a demo and we'll walk you through CustomerXP using your own reviews and feedback.

Book a demo

Supported Languages

100+ languages, more on request

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Need a language that isn't listed? We can add it on request.

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+ more
coming